Our Regulator

Financial Conduct Authority

Aldium Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (the FCA).

Our FCA register number is 306687 which you can check on the FCA’s website www.fca.org.uk/register or by phoning them on 0845 606 1234.

Financial Services Compensation Scheme

We are also covered by the Financial Services Compensation Scheme (FSCS).

You may be entitled to compensation from the scheme if we cannot meet our obligations depending upon the type of business and the circumstances of your claim.

Further information about compensation scheme arrangements is available from the FSCS at www.fscs.org.uk or by phoning them on 020 7892 7300.

Financial Ombudsman Service

We subscribe to the Financial Ombudsman Service (FOS).

In the event that you have a complaint about us that we have not been able to resolve to your satisfaction then you may be able to refer your complaint to the FOS.

Further information about the service is available at www.financial-ombudsman.org.uk or by phoning them on 020 7964 0500.